Refund policy
Your Satisfaction Matters
At RootedInFaith.co, our heart is to serve believers just like you — not just to sell digital products. We stand behind what we create, and we want you to feel confident in your purchase.
90-Day Satisfaction Guarantee
If you feel that the digital resource you purchased didn’t help you grow closer to God or reflect the value you expected, we’re happy to make it right. Simply contact us within 90 days of your purchase to request a refund. Terms Apply.
How to Request a Refund
To begin the refund process:
📧 Email: support@rootedinfaith.co
Please include:
- Your order number
- The reason you’re requesting a refund
Once your request is received, our team will review it and process your refund as appropriate.
Refund Processing
- If approved, refunds are issued back to your original payment method.
- It may take additional time for your bank or payment provider to post the refund to your account after we initiate it.
Digital Downloads
Because our products are digital downloads, there is no physical item to return. However, we still want you to be fully satisfied with your purchase, which is why we offer this satisfaction guarantee.
Need Support?
If you have any questions about refunds, access, or your purchase experience, please reach out:
We’re here to help and make sure you feel supported in your faith journey!